Terms and Conditions

Goal:

Terms of use

This document establishes the pre-contractual information regarding contracts concluded at a distance on the website www.roda-viva., referred to in article 4 of Decree-Law no. 24/2014 of 14 February, and all subdomains/sub-websites. The domain www.roda-viva.pt is owned by Roda Viva, leisure activity LDA NIF: 503912492, hereinafter referred to as Roda Viva.
Roda Viva reserves the right to freely modify this pre-contractual information in order to adapt it to the applicable legislation, without the need for any prior notice.
Both the navigation through the www.roda-viva.pt website, its subdomains and sub-websites, as well as the purchase of any product at those addresses, presupposes the acceptance of the present information and General Conditions of Use contained in this page.
The online sale is only valid and applicable to the territories of mainland Portugal, Azores and Madeira archipelagos.

Product and Pricing Information

The retail prices indicated in www.roda-viva.pt are presented in euro. VAT is included in all prices mentioned.

Roda Viva, Lda. reserves the right to change prices at any time.

In the event of the occurrence of a computer, manual, technical, or any other source error, which causes a substantial change not foreseen by Roda Viva in the retail price, the purchase order will be considered invalid and cancelled.

Purchase process

1.Registration
To place a purchase order it is necessary to access www.roda-viva.pt, add the desired services to the shopping cart, continue to the checkout page so that you can finalize the order and make the payment of it.

2.Product availability
The services that are on the website are www.roda-viva.pt available for order, and sometimes there may be breaks or errors in the availability indicated.

3.Order Confirmation
Upon receipt of your order, Roda Viva confirms by email to the customer the availability and sends in the same email a link to fill out the form with the additional data that is necessary to participate in the activities.

Cancellations & refunds:

For withdrawals communicated up to 60 days before the start of the shift, the full amount paid will be refunded.

For withdrawals communicated between 60 to 30 days before the start of the shift will be refunded 50% of the amount paid;

Withdrawals communicated less than 30 days before the start of the shift will not be refunded.

Refunds will be processed as soon as possible.

Need help?

Contact us at {email} for questions related to cancellations and returns.